What is the check-in and check-out policy at New Point Opera?
Check-in is from 15:00 and check-out is by 11:00.
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New Point Opera – A Favorite for Families in Madrid
302US$
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Key details
About the Hotel
Calle De Las Hileras 8,
Madrid,
Spain,
28013,
Community of Madrid
- Close to the Royal Palace of Madrid
Perfect
9.0
9.4
4.8
Loved by New Point Opera Aparthotel guests
"Best bit is very good central location to Sol, and Plaza Mayor."
"The hotel includes complimentary coffee and tea 24/7, it also includes a complementary glass of wine in the evenings."
"We been in a two bedrooms apartment with double shower/toilets."
Rooms Overview
New Point Opera offers studios, apartments, and penthouses with kitchenettes, private bathrooms, and street or interior views. Each unit includes a microwave, flat-screen TV, and soundproof walls. Penthouses feature terraces overlooking Madrid's rooftops. Studios are 24 m², apartments range from 28 m² to 36 m², and penthouses span 30 m² to 41 m².
Dining Options
Guests can prepare meals in fully equipped kitchens with stovetops, refrigerators, and ovens. Common areas provide coffee and tea. Located near Gran Vía, the hotel is surrounded by restaurants like Carmine's Italian Restaurant and cafes.
Leisure & Entertainment
Fourth-floor terrace with sun loungers operates from 10:00 daily. Nearby attractions include Puerta del Sol (5-minute walk), Plaza Mayor (5-minute walk), and the Royal Palace (0.5 km). High-season entertainment includes discos, theaters, and cinemas.
Location & Transport
Situated in Madrid's Centro district, New Point Opera is steps from Gran Vía and Plaza Mayor. Adolfo Suárez Madrid-Barajas Airport is accessible via shuttle service. The Metro Station (Line 5) and Bus Stop #42 are nearby.
Guest Services
24-hour front desk offers multilingual assistance (English, French, Italian, Spanish, Portuguese). Free luggage storage, airport transfers, and Wi-Fi are included. Cleaning occurs every two days at no cost. Cots are available for young guests.
“This Madrid lodging stands out for its modern apartments near the Royal Palace and Plaza Mayor, an ideal location for city exploration. The urban concept caters to families and business travelers alike, who will find the well-equipped kitchens and complimentary refreshments appealing. In my opinion, the penthouses with private terraces are a particularly attractive feature.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Studio Balcony
2 persons
380 sq. feet
2 Single beds
Shower
Coffee machine
room details
Standard Studio
2 persons
325 sq. feet
2 Single beds
Shower
Coffee machine
room details
Studio Apartment
2 persons
380 sq. feet
2 Single beds
Shower
Coffee machine
room details
Studio Disability Access
2 persons
380 sq. feet
2 Single beds
Shower
Coffee machine
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Tours/Ticket assistance
Dining
- Outdoor dining area
Business
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Sun loungers
- Sun terrace
- Solarium
- Public Bath
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
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New Point Opera Aparthotel Location
Calle De Las Hileras 8,
Madrid,
Spain,
28013,
Community of Madrid
Map view
Calle De Las Hileras 8,
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Museum
Prado National Museum
5200 ft
Palace
Royal Palace of Madrid
2500 ft
Casino
Gran Via
2900 ft
Museum
Museo Nacional Thyssen-Bornemisza
4100 ft
Park
El Retiro Park
1.2
mi
Landmark
Parque del Retiro
1.2
mi
Public Building
Cybele Palace
1.0
mi
Church
Real Basilica de San Francisco el Grande
3700 ft
Museum
Plaza de Cibeles
4900 ft
Museum
Museo Nacional Centro de Arte Reina Sofia
1.1
mi
Garden
Royal Botanical Garden of Madrid
1.1
mi
Landmark
Plaza de Oriente
2200 ft
Landmark
Circulo de Bellas Artes
3700 ft
Church
Catedral de Sta Maria la Real de la Almudena
2300 ft
Square
Plaza de Santa Ana
2800 ft
Landmark
Calle Ponzano tapas
1.8
mi
Landmark
Templo de Debod
5000 ft
Museum
Museo de Historia de Madrid
4400 ft
Museum
CaixaForum Madrid
1.0
mi
Monument
Puerta de Toledo
4300 ft
Landmark
Paseo del Prado
5000 ft
Garden
Sabatini Gardens
2300 ft
Museum
Museo Sorolla
1.5
mi
Landmark
Palacio de Cristal
1.4
mi
Landmark
Temple of Debod
1.7
mi
Nearby
Square
Plaza Mayor
900 ft
Square
Puerta del Sol
1900 ft
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
900 ft
Theatre
Teatro Real
1400 ft
Church
Iglesia San Gines
300 ft
Restaurants
Tapa Tapa Arenal
300 ft
Calle del Arenal 15
Chocolateria 1902
400 ft
Calle de San Martin 2 Semi-esquina con la calle Arenal
Trattoria Malatesta
700 ft
5 Calle Coloreros
Ramen Kagura
300 ft
Calle Fuentes 1
Steakburger Arenal
300 ft
Calle del Arenal 26
El Escarpin
300 ft
17 Calle de las Hileras
Explore Madrid
Experience Madrid
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Catalan, Portuguese, Tagalog / Filipino
Number of rooms:
25
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
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Pros
Great location
Friendly staff
Clean rooms
Open air terrace
Cons
Audible neighbors
Small shampoo portions
Poor soundproofing
Insufficient linens
Guest reviewsbased on 1417 reviews
Nicholas from Australia
Couple
Studio Balcony
4 nights in November 2025
|
Reviewed:January 08, 2026
9.2/10
A haven of hospitality, a heart's gentle ease
constant supportfriendly staffeasy accessnumerous shops
The front desk offered service around the clock, providing constant support. I found the staff both friendly and ready to help. The location allowed easy access to the market and moyo square. The royal palace was only a ten-minute walk. A main street nearby featured numerous shops and restaurants.
the towels showed some wear and could have benefited from extra bleach
Location
10/10
The hotel location ensures convenient access to many points. Opera metro stop is nearby. A short walk leads to Plaza Mayor and Puerta del Sol, both major attractions.
Dining
9/10
Numerous restaurants populate the neighborhood, giving a broad selection. The Mercato San Miguel stands within easy reach, providing many diverse food choices. These varied options enhance the appeal.
Service
9/10
Staff members were notably friendly. Their helpful approach and attentiveness enhanced my stay. The reception area maintained a consistently high service level.
Facilities
9/10
The presence of a 24-hour front desk adds convenience. This ensures support is available. The setup facilitates simple navigation and immediate assistance.
Rooms
9/10
The studio apartment provided ample space for relaxation. It included necessary amenities, promoting a comfortable experience. Cleanliness was obvious, promoting relaxation after exploration.
0 Helpful
|
Nick from Australia
Single
Studio Balcony
4 nights in November 2025
|
Reviewed:December 21, 2025
9.5/10
Central Stay with Great Access
great locationattentive staffdaytime noise
the location proved convenient I found the royal palace less than ten minutes away. numerous cafes restaurants and shops are just steps away from the hotel. i also appreciated the 24/7 reception service as it provided extra security and assistance. the staff scheduled my taxi and it was helpful for early morning departures. the room was very clean and well kept a nice experience overall.
this disturbance impacted the overall tranquility of my stay despite other positive aspects.
Facilities
9/10
the apartment has a functional kitchen with all necessary equipment available guests can easily manage their meals. i appreciated the coffee and orange juice in the lobby each morning as a nice touch for those wanting quick refreshment.
Service
10/10
the staff was very helpful with any requests i had they were also very courteous. the front desk was always manned offering assistance at all hours it was easy to arrange for services like taxis with their help.
0 Helpful
|
juliet from united kingdom
Family with children
studio balcony
4 nights in November 2025
|
Reviewed:December 14, 2025
9/10
perfect location, superb room
excellent locationspacious apartment
the location was excellent. local boutiques were fun to shop at, and we found many nearby dining options. the studio apartment was spacious and very clean.
0 Helpful
FAQs
About New Point Opera
How far is New Point Opera from Adolfo Suarez Madrid-Barajas Airport?
The hotel is 25 km from Adolfo Suarez Madrid-Barajas Airport, with an approximate travel time of 36 minutes.
What nearby attractions are accessible from New Point Opera?
Popular nearby attractions include the Royal Palace of Madrid (600 m), Mercado San Miguel (200 m), and Gran Via Street (0.5 km).
What amenities does New Point Opera provide in its rooms?
Rooms feature free Wi-Fi, a flat-screen TV, air conditioning, a fully equipped kitchenette, and a private bathroom with a hairdryer.
Does New Point Opera offer any services for families with children?
Family-friendly amenities include cots and spacious accommodations suitable for families.
Is there any outdoor space at New Point Opera?
Guests can relax on the rooftop terrace, which includes sun loungers and is open from 10:00 to 00:00.
What is the language proficiency of the staff at New Point Opera?
The staff at the hotel speak English, French, Italian, Spanish, and Portuguese.
What types of payment does New Point Opera accept?
The hotel accepts major credit cards including American Express, Visa, Maestro, and MasterCard.
What features are included in the communal areas of New Point Opera?
The hotel provides a shared lounge, 24-hour reception, and luggage storage for all guests.
How does New Point Opera ensure guest security?
The hotel is video-monitored 24 hours a day for enhanced security.
How can guests get transportation to and from the airport from New Point Opera?
A paid airport shuttle service is provided for guests traveling to and from the hotel.
What business facilities are available at New Point Opera?
The hotel offers complimentary cleaning service every two days for business travelers.
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